It is a shame that you have to plead with someone to vacuum clean your room in one of Islam's holiest cities, even if you have paid the account upfront.
Nozol Royal Inn Hotel offers 240 air-conditioned accommodations with minibars and safes.
The food was below average.
After not having received any response from Housekeeping, I called the Duty Manager at 17:45.
It is located 5 minutes' walk from the business accommodation.
To get the latest info, contact the property you booked to check if they can accommodate you.